Remote Support Services

How to use the service

Remote support service allows the representative provide fast and accurate assistance to customers by seeing their screen. First, contact the customer service and enter the 6-digits connection code provided by the representative. Remote support service allows the representative provide fast and accurate assistance to customers by seeing their screen. First, contact the customer service and click on the icon instructed by the representative.

Enter Information

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    Remote Support agreement

    Agent will control your mouse / keyboard. Do you allow?

    The recorded video will be saved on your PC. Continue?